Delivery & Shipping
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FREE SHIPPING: United States, Australia, and Canada: We offer free shipping to all customers in these regions. Enjoy the convenience of no shipping fees on all orders. PRIORITY PROCESSING + INSURED SHIPPING: For a nominal fee, you can choose priority processing and insured shipping. This option...
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Once your order is dispatched, we'll email you a tracking link. Simply click the link to view real-time updates on your shipment. ORDER TRACKING PAGE: You can also visit our Order Tracking page and use your order number and email address to track your order. MULTI-PART SHIPMENTS: For larger o...
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How Quickly Can I Expect My VisionBeam™ to Arrive?
For U.S. Customers: Free Shipping: Enjoy complimentary standard shipping on all orders. Delivery times: 7-14 business days. Order processing: within 1-2 business days. Priority Processing + Insured Shipping: Fee: $4.95 USD. Expedited delivery: 5-10 business days. Order processing: Same day if pl... -
Shipping Restrictions to Alaska and Hawaii
Currently, we do not ship to Alaska or Hawaii due to extended delivery times and increased risks of package loss, which can compromise the quality of our service. We are continuously working on expanding our delivery options to include more areas while ensuring the highest level of customer satis... -
What If My Tracking Details Aren't Updating?
Understanding Tracking Updates: Tracking information might take a few days to refresh after your order is shipped. Carriers sometimes delay updating tracking details, especially during busy periods. Steps to Take: Wait a Few Days: It's normal for tracking updates to take 1-3 business days after... -
TRACKING YOUR ORDER: Once your order is shipped, we will email you a tracking number. You can use this number to monitor your package's journey to your address. You can also track your order directly on our website by visiting the Order Tracking Page and entering your order number and email addr...