Returns & Refund

  • How Do I Initiate a Return if I'm Not Satisfied?

    At VisionBeam, we want to ensure you have a smooth and hassle-free experience when returning a product. This guide will walk you through the steps to initiate a return, explain our return policy, and provide details on how to contact us for further assistance. CHECK ELIGIBILITY Before initiatin...
  • Reporting Damaged or Defective Items

    If you receive a damaged or defective item from VisionBeam, it's important to notify us promptly so we can resolve the issue for you. Although we take extensive care in packaging our products, occasional damage during shipping may occur. This article outlines the steps to report a damaged item an...
  • Returns and Refunds

    At VisionBeam, we take pride in the quality of our products and want you to be completely satisfied with your purchase. We offer a 60-day return policy for good working condition items that are returned in their original packaging. However, we do not issue refunds for items that show excessive we...