Introduction:
If your Roku or Fire Stick isn’t working with your VisionBeam projector, the issue may be related to power. The USB port on the projector doesn't provide enough power to run these devices. Here's how to resolve this issue quickly.
Recommended Solution:
To ensure proper functionality, your Roku, Fire Stick, or other TV sticks need to be connected to a wall outlet for power, rather than the USB port on the projector.
Steps to Properly Power Your TV Stick:
Connect the TV Stick to the Projector:
- Plug your Roku, Fire Stick, or similar TV stick into the HDMI port of your VisionBeam projector.
Use a Power Adapter for Power:
- Instead of using the projector's USB port, connect the USB cable from the TV stick to a power adapter (the same one you use to charge phones or tablets).
- Plug the power adapter into a wall outlet or a portable power source.
Check Connection:
- Once the TV stick is powered by a wall outlet, it should work correctly with your VisionBeam projector.
Additional Tips:
- Stable Power Supply: Make sure the power adapter you are using provides a stable power supply (typically 5V 1A or 5V 2A) to the TV stick for optimal performance.
- Avoid Using the Projector's USB Port: The projector's USB port is not designed to power external devices like TV sticks, as it doesn’t supply enough voltage.
Customer Support:
If your TV stick is still not functioning properly or you encounter any further issues, feel free to reach out to our customer support team at hello@vision-beam.com. We're here to help!
Conclusion:
By ensuring that your Roku or Fire Stick is powered through a wall outlet, you can avoid connection issues and enjoy streaming on your VisionBeam projector without interruptions.