Incorrect Delivery Address? Here's What to Do

CONTACT US IMMEDIATELY:

  • If you notice that you've entered an incorrect delivery address, please contact us as soon as possible.
  • Email us at hello@vision-beam.com with your order number and the correct address details.

IF THE ORDER IS ALREADY SHIPPED:

  • We understand mistakes happen. If your order has already been shipped, don't worry. We'll work together to find a solution.
  • Depending on the shipping status, we may be able to redirect the package or take other corrective actions.

IMPORTANT NOTES:

  • Prompt communication is key. The sooner you notify us, the better we can assist in correcting the address.
  • For further assistance, you can also reach us via phone at +1 302 947 5315.

KEY TAKEAWAYS:

  • Contact us immediately at hello@vision-beam.com if you need to correct your delivery address.
  • If the order is already shipped, we will work with you to find a solution.
Jun 3, 2024

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