Immediate changes are possible before shipping. You have 24 hours to cancel your order.
CHANGE OR CANCEL DETAILS:
- Immediate Changes: If you need to make changes to your order (such as updating the shipping address or changing items), please contact us as soon as possible. We can make changes before the order is shipped.
- Cancellation: You have 24 hours to cancel your order. After this period, the order may already be in processing or shipping stages.
HOW TO REQUEST A CHANGE OR CANCELLATION:
- Contact Us: Email us at hello@vision-beam.com with your order number and the requested changes or cancellation.
- Response Time: Our customer service team aims to respond within 24 hours to assist with your request.
IMPORTANT NOTES:
- After the 24-hour window, changes or cancellations may not be possible if the order is already processed or shipped.
- For more information, please review our return & refund policy.
KEY TAKEAWAYS
- Immediate changes are possible before shipping.
- You have 24 hours to cancel your order.
- Contact us at hello@vision-beam.com for assistance
Jun 3, 2024