How should I clean the earbuds and charging case?

Regular cleaning keeps your ViSound Air™ performing like new — ensuring clear sound, stable charging, and a long product life.
Here’s how to care for them safely:

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To clean the earbuds

1. Turn them off and remove any silicone covers (if you use them).
2. Use a soft, dry cloth or cotton swab to gently wipe the earbuds.
3. Clean the metal mesh carefully — this prevents buildup that can muffle sound.
4. If needed, lightly dampen a cloth with water (never alcohol or cleaning spray).
5. Let them dry completely before placing them back in the case.

💡 Never use compressed air or sharp tools — they can damage the speaker mesh or touch sensors.

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To clean the charging case

1. Make sure the case is unplugged and empty.
2. Gently wipe the inside and outside with a soft, dry cloth.
3. Use a clean cotton swab to remove dust or residue from the charging pins.
4. Avoid liquids inside the case — if moisture enters, let it air dry naturally before use.

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If the earbuds got wet

• Immediately remove excess moisture with a soft, absorbent cloth.
• Leave both earbuds and the open case in a cool, dry place for at least 24 hours.
• Do not charge them until they are completely dry.

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Pro tips

• Clean your earbuds once a week if you use them daily.
• Always store them in the charging case to protect against dust and moisture.
• Avoid exposure to high heat or direct sunlight during cleaning or drying.

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Quick recap

Part	How to clean	Avoid
Earbuds	Dry cloth / cotton swab	Water, alcohol, sharp tools
Charging pins	Cotton swab, gentle wipe	Liquids inside case
Case exterior	Soft cloth	Harsh cleaners